As much delight as I take in meeting the needs of our customers, I take special pride in operating a well-respected, Utah-based company where I’ve worked hard to instill one guiding principle in all of our staff: “Do the right thing for the right reason.”Sometimes, this is difficult. Sometimes, it has cost us money. But everyone at PinProsPlus believes that if we always do the right thing for the right reason regardless of the short-term outcome, good things will happen. This approach serves our customers well and has helped the business grow remarkably. It is why we have so many repeat customers. Obviously, a repeat customer is a happy customer who is satisfied with our product, our price and our service.Part of “doing the right thing” means being responsive. If you call us, a real person answers the phone. We don’t let emails gather dust in some general inbox. We provide a quote within an hour for nearly every inquiry, and it will take a bit longer we let you know in advance. We send artwork and proofs for approval in hours, not days.If you have called or ordered from other companies that claim to do what we do, you’ve already discovered that our approach, method of doing business and philosophy simply is not the norm for our industry. Everybody here at PinProsPlus strives to do the right thing for each of our customers, whether they are placing a large order or just need the minimum quantity of custom pins, finisher medals, challenge coins, embroidered patches or vinyl banners. We know that your experience will be the deciding factor in whether you return to place another order and if you tell your colleagues and friends about us.I look forward to serving you here at PinProsPlus, where we always do the right thing for you.If you have any questions or want to see if your idea can be made into a pin, call us at (801) 544-1005.